How To Speak With Microsoft Customer Service

How Exercise I Appoint with Microsoft Dynamics Operations?

How may nosotros aid yous? Please choose from the following options to enhance your query.

Chat online with Gild Management - Use the conversation if you have a simple query such every bit an society query or on understanding our ordering policies. Need help placing an order?

Log Ticket with Order Management - Use the ticket tool in PartnerSource if you take a complex query that requires deeper investigation by an agent such as license value changes, social club mistakes, and business relationship queries. Also, if you need to submit documents or have questions regarding your agreements with Microsoft Dynamics.

We volition activeness and piece of work to solve your asking within 24 hours.

For ISV module registration requests, including requests to annals existing Dynamics NAV ISV modules on Dynamics 365 Business concern Central on-premises, please expect a turnaround time of xxx days.

Dynamics Website Tool Support - Please contact our Information technology support in English language if you experience any of the post-obit issues in PartnerSource, PSBC, or OC. Delight provide screenshots for the team.

"Our Apologies…" message in PartnerSource, PSBC, or Club Fundamental.

Customer non visible in PSBC or MyMessages.

PSBC Admin unable to ameliorate permissions and roles for other colleagues.

Missing invoices – not available for download after 24 hours from invoicing.

Orders stuck in "Process" stage in Order Central for more than than 10 minutes.

Log Ticket with CSA Fees team - If you lot accept any questions on how to procedure a claim or why a merits is non going through, please log an inquiry with the CSA Fee team.

Cull: Back up Query, Reason – Not the starting time 3 (they will bring you to Club Management)

Product Support -If y'all experience issues with the product when installing, customizing, executing functions, then please contact our Technical Production Back up team.

If you accept AX2012 simply exercise not have whatsoever incidents left or are on prepayment, please cull the Dynamics AX Business Value (2012) choice – not Dynamics AX 2012.

Exception – If you get permission errors on NAV objects, please log a ticket with Operations Team, providing screenshot of error and the specific object number.

Contact Microsoft Partner Support

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