If y'all see No Service or Searching on your iPhone or iPad

If you lot come across No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, learn what to do.

Check your coverage expanse

  • Brand sure that you're in an area with cellular network coverage.
  • Turn cellular information off and so dorsum on again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, y'all might see Settings > Cellular Data.
  • If you're traveling internationally, brand sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If y'all're on AT&T'southward 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or earlier or an iPad two Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you accept an iPhone six or later or an iPad (third generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Get to Settings > Cellular. And so:
    • For iPhone, tap Cellular Information Options, then turn on Enable LTE.
    • For iPad, plough on LTE.

If you nevertheless see No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually bank check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > Full general > About. If an update is available, you'll run across an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > Full general > Virtually and look next to Carrier.

If you lot insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM carte

After removing the SIM card, put it dorsum in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from some other device, ask your carrier if your SIM menu works with your iPhone or iPad.

Acquire more about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or business relationship might affect your service. Contact your carrier to:

  • Verify that your business relationship is agile and in good standing.
  • Brand sure that in that location are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is ready up with the correct data program.

Only your wireless carrier can admission and manage details nearly your business relationship:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more help

If your carrier confirms that at that place's no issue with your business relationship or network, only you still can't connect to a cellular network, contact Apple tree Support.

If you encounter an alarm next to No Service, learn what you can do.

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